Chris Lounsbury
Login to view DISC.Chris Lounsbury is a seasoned contact center technology professional with extensive expertise in transforming enterprise solutions. His experience covers cloud architecture, CCaaS, AI bots, and API integrations, holding senior roles at companies like NICE CXone, Talkdesk, and LivePerson.
His professional focus is on improving customer solutions and delivering business value. He is a proponent of measuring success through metrics like NPS and emphasizes deep partner integrations to enhance technology offerings.
Unique fact: Chris has significant international experience, having led the development and expansion of partner and reseller networks across the APAC region for multiple companies.
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