Christina Villena, CSP, ARM

Evaluator
DISC Type : DCs

Vice President Risk Solutions and Premium Audit at The Hanover Insurance Group

Greater Boston, United States

Overview

Christina has no verified overview

Personality Overview

Fast But Analytical

Thorough Evaluator

Hard To Convince

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Christina has no verified topics they care about

Media Appearances

Christina has no verified media appearances

Work History

6-2024
Vice President Risk Solutions and Premium Audit at The Hanover Insurance Group
10-2017 - 6-2024
Vice President-Risk Solutions at The Hanover Insurance Group
3-2017 - 9-2017
Vice President, Field Operations Risk Solutions at The Hanover Insurance Group
4-2010 - 6-2014
Risk Control Field Director at Travelers Insurance
4-2006 - 3-2010
Account Consultant at Travelers Insurance

Education

2003 - 2005
MBA from Pepperdine University
1994 - 1998
Bachelor of Science from Slippery Rock University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Greater Boston, United States Job Level : Senior Designation : Vice President Risk Solutions and Premium Audit at The Hanover Insurance Group
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Insights For Selling To Christina

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christina is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Christina

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Christina move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Christina take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Christina

Personality Compatibility


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