Christopher Borys in

Christopher Borys

Examiner · DISC type sc
Director of N.A. Technical Support and Escalation Management at Snyk
📍 Peabody, Massachusetts, United States

Christopher is a visionary leader with over 20 years of experience building and managing high-performing technical support teams in the security sector for companies like Snyk and Veracode. He is an SCP Certified Support Manager focused on maximizing customer satisfaction through innovative solutions.

A former colleague of 19 years described him as the best Customer Support Manager they had ever met.

Read the full overview →
Experience
26 Years
Current Role
Director of N.A. Technical Support and Escalation Management
Job Level
Mid-senior
Location
Peabody, Massachusetts, United States
Personality Overview

How Christopher shows up

Tough To Convince
Late Adopter
Status Quo Seeker

They tend to be clear about their needs and limitations and are unlikely to promise too much. They do not like taking risks at all and go for proven options in the end. They are always well-planned and adopt a systematic approach.

Priorities

Topics Christopher cares about

Technical Support Strategy
He has over two decades of experience leading technical support and escalation management, focusing on process improvements and system enhancements.
Customer Experience
His focus is on leveraging best practices to maximize customer satisfaction and deliver a world-class support experience.
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Career

Work history

5-2024
Director of N.A. Technical Support and Escalation Management
Snyk
9-2021 - 5-2024
Director, Technical Support & Escalation Management
Veracode
2-2016 - 9-2021
Senior Technical Support Manager
Veracode
11-2014 - 2-2016
Manager, Technical Support DCA/Cloud
BMC Software
9-2006 - 10-2014
Senior Manager, America's enVision/DLP Technical Support
RSA The Security Division of EMC
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Christopher has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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