Chrystal Jones, MBA

Questioner
DISC Type : c

Director Of Information Technology, Project Management Office at Ballad Health

Kingsport, Tennessee, United States

Overview

Chrystal Jones is the Director of the IT Project Management Office at Ballad Health, specializing in healthcare information technology and patient engagement. A double graduate of King University with an MBA, she has extensive expertise in Epic Systems, including MyChart and Nurse Triage, leading complex integration projects and managing technical teams.

Outside of her technical leadership, Chrystal maintains a strong connection to her alma mater, King University. Her professional focus on community outreach and engagement suggests a personal dedication to connecting with and supporting local communities, and she also follows The University of Alabama.

She began her healthcare career as a Certified Pharmacy Technician before successfully transitioning into information technology leadership.

Personality Overview

Not Easily Convinced

Systematic

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to do thorough analysis of any situation.

Topics They Care About

Healthcare IT Leadership
As the Director of the IT Project Management Office, she is focused on guiding teams and delivering complex healthcare technology projects.
Patient Engagement
Her experience with Epic MyChart and listed specialties highlight a focus on using technology to improve the patient experience and communication.
Remote Team Building
She has recently been hiring for a fully remote IT Program Manager, indicating a focus on managing and growing distributed teams.

Media Appearances

Chrystal has no verified media appearances

Work History

9-2021
Director Of Information Technology, Project Management Office at Ballad Health
3-2020 - 9-2021
Manager, Information Technology - Imaging Services at Ballad Health
1-2017 - 3-2020
Ambulatory Integration Team Lead at Ballad Health
10-2015 - 1-2017
Clinical Application Analyst at Wellmont Health System
3-2012 - 10-2015
Certified Pharmacy Technician III at Advanced Home Care

Education

2021 - 2022
Master of Business Administration - MBA from King University
2017 - 2019
Bachelor's degree from King University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Kingsport, Tennessee, United States Job Level : Mid-senior Designation : Director Of Information Technology, Project Management Office at Ballad Health
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Insights For Selling To Chrystal

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chrystal is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Chrystal

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Chrystal move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Chrystal take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Chrystal

Personality Compatibility


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