Chuck Lau

Questioner
DISC Type : c

Head of Operations at Comfort Works

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Chuck has no verified overview

Personality Overview

Price-Sensitive

Not Easily Convinced

Cautious & Analytical

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to do thorough analysis of any situation.

Topics They Care About

Chuck has no verified topics they care about

Media Appearances

Chuck has no verified media appearances

Work History

4-2023
Head of Operations at Comfort Works
7-2018 - 4-2023
Operations Manager at Comfort Works
7-2015 - 7-2018
Assistant Operations Manager and SEO Specialist at Comfort Works
8-2012 - 5-2013
Web Content Developer at Plentisoft Sdn Bhd
8-2011 - 12-2011
Math Teacher at Sri Sekolah Tenby

Education

2007 - 2010
Commerce from University of Melbourne
2007 - 2010
Bachelors of Commerce from University of Melbourne

More Information

Social Presence :

Prographics :

Exp : 12 Location : WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Job Level : Mid-senior Designation : Head of Operations at Comfort Works
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Insights For Selling To Chuck

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chuck is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Chuck

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Chuck move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Chuck take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Chuck

Personality Compatibility


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