Chuck Suess in

Chuck Suess

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Global Director of IT at Universal Engraving, Inc.
📍 Peculiar, Missouri, United States

Chuck Suess is a proven IT leader with over twenty-five years of management experience, currently serving as the Global Director of IT at Universal Engraving, Inc. He focuses on building strong client relationships and using data to inform decisions. He holds a Bachelor of Science from the University of Maryland and is a certified ClickUp Expert.

Outside of his professional role, Chuck has shown a commitment to community causes. He has been a supporter of charitable foundations that focus on improving the health and wellness of children and strengthening local communities through philanthropic initiatives and volunteering.

He recently completed a course on balancing artificial intelligence and the human touch in customer service.

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Experience
36 Years
Current Role
Global Director of IT
Job Level
Mid-senior
Location
Peculiar, Missouri, United States
Personality Overview

How Chuck shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Chuck cares about

IT Leadership
Leverages over 25 years of experience in training and mentoring global teams to maximize both team and individual goals.
Client Relationships
Firmly believes in building strong partnerships with clients and internal stakeholders to achieve mutual success, a consistent theme throughout his career.
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Career

Work history

1-2025
Global Director of IT
Universal Engraving, Inc.
9-2021 - 12-2024
Senior Service Delivery Manager
Netsmart
6-2018 - 9-2021
Director, Client Support Application Managed Services
Cerner Corporation
2-2015 - 6-2018
Director, Global Support Services
Cerner Corporation
11-2011 - 2-2015
Sr. Manager, Global Client Experience Technology
Cerner Corporation
In the press

Media appearances

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Education
Bachelor of Science - BS
University of Maryland
Associate of Science - AS
Metropolitan Community College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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