Ciana Grove

Questioner
DISC Type : c

OnSite Lead at Stryker

Greater Chicago Area, United States

Overview

Ciana Grove is an OnSite Lead for Strykers Endoscopy division, where she focuses on improving operating room processes and outcomes. She holds a B. S. in Health from Grand Valley State University, where she researched healthcare accessibility for lower socioeconomic Americans, showcasing an early interest in healthcare equity.

Her leadership style is hands-on and creative, emphasizing team education and best practices for medical equipment.

Personality Overview

Value Seeker

Not Easily Convinced

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to analyze every situation thoroughly.
 It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Clinical Team Development
Frequently organizes and promotes team training, including "Best Practice" inservices and specialist spotlights to foster skill growth and recognize achievements within her team.
OR Process Improvement
Focuses on enhancing efficiency and outcomes by working directly with operating room staff, reinforcing best practices for handling instrumentation and equipment.
Healthcare Accessibility
Co-authored a research project at Grand Valley State University on the healthcare barriers faced by lower socioeconomic Americans, indicating a foundational interest in healthcare equity.

Media Appearances

Ciana has no verified media appearances

Work History

3-2023
OnSite Lead at Stryker
1-2022 - 3-2023
OnSite Specialist at Stryker
5-2021 - 1-2022
Territory Manager at Zynex Medical
8-2020 - 5-2021
Senior Sales Intern at Jigsaw Medical
6-2020 - 8-2020
Sales Internship at Jigsaw Medical

Education

8-2017 - 5-2021
Bachelors of Science in Health with a Minor of Business Administration from Grand Valley State University
2013 - 2017
Education details unavailable from Willowbrook High School

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Chicago Area, United States Job Level : N/A Designation : OnSite Lead at Stryker
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Insights For Selling To Ciana

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ciana is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Ciana

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ciana move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Ciana take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Ciana

Personality Compatibility


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