Ciaran Delaney

Enigma
DISC Type : idc

Senior Director - IT at Lidl Ireland

County Dublin, Ireland

Overview

Ciaran Delaney is the Senior Director of IT at Lidl Ireland, bringing over 15 years of retail experience to the role. Originally a chartered accountant, he is passionate about driving change and improving systems. His career at Lidl has included diverse leadership roles in HR and strategic projects.

He successfully transitioned from a finance background to leading the companys entire IT function. Ciaran also managed the business’s response to the COVID-19 pandemic as the Task Team Lead, ensuring operational continuity and safety across the network.

Personality Overview

Persuasive & Assertive

Challenger

Fast Follower

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Retail Technology
He is currently leading the rollout of new store technologies, including self-checkouts, electronic shelf labels, and a new state-of-the-art stock management system.
Talent Development
A strong advocate for Lidl's graduate program, he actively mentors new talent and is passionate about giving them significant project responsibility from the start.
Process Innovation
He has a track record of implementing efficiency-focused technology, including Robotic Process Automation (RPA) and a fully integrated 'Purchase to Pay' system.

Media Appearances

Ciaran has no verified media appearances

Work History

9-2023
Senior Director - IT at Lidl Ireland
7-2020 - 9-2023
HR Operations Director at Lidl Ireland
1-2020 - 7-2020
COVID-19 Task Team Lead at Lidl Ireland
4-2018 - 1-2020
Executive Business Consultant at Lidl Nederland
10-2016 - 3-2018
Project Lead: Purchase to Pay at Lidl Nederland

Education

2005 - 2007
ACA from Chartered Accountants Ireland
2007 - 2008
AITI from Irish Taxation Institute

More Information

Social Presence :

Prographics :

Exp : 21 Location : County Dublin, Ireland Job Level : Senior Designation : Senior Director - IT at Lidl Ireland
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Insights For Selling To Ciaran

During A Call Or A Meeting

DO's

  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ciaran is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Ciaran

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Ciaran move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Ciaran take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Ciaran

Personality Compatibility


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