Cindy Au

Energizer
DISC Type : I

Senior Manager, Growth Analytics at Zendesk

Los Angeles, California, United States

Overview

Cindy has no verified overview

Personality Overview

Full Of Energy

Believer

Imaginative

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Topics They Care About

Cindy has no verified topics they care about

Media Appearances

Cindy has no verified media appearances

Work History

10-2022
Senior Manager, Growth Analytics at Zendesk
4-2021 - 10-2022
Manager, Growth Marketing Analytics at Zendesk
7-2019 - 4-2021
Senior Data Analyst at Zendesk
4-2015 - 4-2016
Program Manager at GoodData
7-2014 - 4-2015
Senior Customer Support Representative at GoodData

Education

2005 - 2009
B.A. from UC Irvine

More Information

Social Presence :

Prographics :

Exp : 13 Location : Los Angeles, California, United States Job Level : Middle Designation : Senior Manager, Growth Analytics at Zendesk
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Insights For Selling To Cindy

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cindy is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Cindy

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Cindy move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Cindy take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Cindy

Personality Compatibility


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