Cindy Chen

Enthusiast
DISC Type : i

Technical Consultant at DXC Technology

Sydney, New South Wales, Australia

Overview

Cindy is a Technical Consultant at DXC Technology with a background in software development and project management. A graduate of UNSW with a Bachelor of Science, she is skilled in both front-end and back-end development and has contributed to major digital transformation projects for clients like Sydney Water.

Prior to her career in technology, Cindy was an E-Commerce Co-ordinator for the French luxury goods corporation, Longchamp. In this role, she was focused on managing their online presence in Australia and enhancing the digital customer experience, suggesting an interest in the intersection of luxury retail and tech.

She successfully transitioned from managing e-commerce for a major French luxury brand to a technical consulting role.

Personality Overview

Story Driven

Optimistic

Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Digital Transformation
She has direct experience in a major digital transformation project where she developed user stories and became an Adobe Experience Manager forms developer.
User Experience
Her background includes assisting with UI/UX design components in tech projects and building the customer experience for a luxury brand's online website.
E-commerce Strategy
Previously managed online ventures for Longchamp in Australia, focusing on their website and the overall customer journey.

Media Appearances

Cindy has no verified media appearances

Work History

4-2021
Technical Consultant at DXC Technology
6-2018 - 3-2021
Sales and E-Commerce Co-ordinator at Longchamp

Education

2016 - 2020
Bachelor of Science - BS from UNSW

More Information

Social Presence :

Prographics :

Exp : 7 Location : Sydney, New South Wales, Australia Job Level : Middle Designation : Technical Consultant at DXC Technology
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Insights For Selling To Cindy

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cindy is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Cindy

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Cindy move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Cindy take some risk or not?

  • They can take some low-probability risks if needed.

You And Cindy

Personality Compatibility


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