Cindy Melzer in

Cindy Melzer

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Head of Internal Communications and Media - Cafe, Branch and Bank Operations at Capital One
📍 New Alexandria, Virginia, United States

Cindy Melzer is a senior HR and Communications leader at Capital One, with extensive experience in talent acquisition, employee relations, and internal communications. She has led multiple strategic teams within the company and holds certifications in Employee Relations from Cornell and Executive Leadership Coaching from George Washington University.

Outside of her core roles, Cindy shows a strong interest in personal development, inspirational stories of resilience, and the power of professional networking. She is motivated by narratives of overcoming challenges and actively seeks out opportunities for connection and inspiration within her professional community.

She is actively passionate about building diverse teams, having publicly sought a dedicated Diversity leader for her Talent Acquisition group.

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Experience
28 Years
Current Role
Head of Internal Communications and Media - Cafe, Branch and Bank Operations
Job Level
Mid-senior
Location
New Alexandria, Virginia, United States
Personality Overview

How Cindy shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Cindy cares about

Talent Strategy
As the former Head of Talent Acquisition, she partnered with senior leaders to develop and execute talent strategies focused on mobility, diversity, and process automation.
Diversity in Hiring
She has actively recruited for leadership roles focused on diversity and inclusion within her teams at Capital One, indicating it's a key priority.
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Career

Work history

8-2025
Head of Internal Communications and Media - Cafe, Branch and Bank Operations
Capital One
2-2018 - 8-2025
Head of Talent Acquisition, Retail and Direct Bank
Capital One
8-2013 - 2-2018
Head of Employee Relations
Capital One
7-2011
Senior Director, Employee Relations
Capital One
7-2008
Director of Employee Relations
Capital One
In the press

Media appearances

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Education
Employee Relations and Investigations Certificate
Cornell University
Executive Leadership Coaching Certification
George Washington University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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