Claire Caldwell

Initiator
DISC Type : Di

Stakeholder Engagement Manager, Digital Trust Service at Austroads

Melbourne, Victoria, Australia

Overview

Claire Caldwell is a strategic leader in technology and partnerships with over two decades of experience, focusing on cross-government innovation and transformation in Australia and New Zealand. A graduate of Edith Cowan University, colleagues describe her as vibrant, dedicated, intelligent, and hardworking, with an exceptional ability to build strong connections.

Outside of her direct role, Claire is passionate about fostering collaborative environments and champions the advancement of women within the transport sector. She actively shares knowledge and celebrates the success of her peers, demonstrating a commitment to lifting others up.

She was the sole Austroads staff member selected for a landmark AUD 24 million, three-year Digital Trust Service project.

Personality Overview

Friendly Challenger

Conviction Driven

Confident

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

Technology Partnerships
Her entire career focuses on building collaborative relationships and stakeholder coalitions between technology, government, and industry to advance strategic objectives.
Cross-Government Innovation
Leads complex, multi-million dollar initiatives to deliver innovation and technology transformation across Australian and New Zealand state and federal levels.
Digital Trust
Manages stakeholder engagement for Austroads' AUD 24 million Digital Trust Service, a major project focused on trans-Tasman digital identity and verification.

Media Appearances

Claire has no verified media appearances

Work History

2-2025 - 11-2025
Stakeholder Engagement Manager, Digital Trust Service at Austroads
5-2024 - 5-2025
Innovation Manager at Austroads
11-2022 - 4-2024
Service Development Manager (TCA) at Austroads
5-2022 - 10-2022
Partnerships Manager at HelpPay
2-2020 - 4-2022
Partnership Manager at PharmacyID

Education

9-2024 - 10-2025
Graduate Diploma from Edith Cowan University
9-2024 - 3-2025
Graduate Certificate from Edith Cowan University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Melbourne, Victoria, Australia Job Level : N/A Designation : Stakeholder Engagement Manager, Digital Trust Service at Austroads
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Insights For Selling To Claire

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Focus on the big picture and the strategic value of your product
  • Clearly address the competitive aspects

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claire is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Claire

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Claire move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Claire take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Claire

Personality Compatibility


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