Claire D.

Observer
DISC Type : ci

Head of Collections and Debt Recovery at Ruby Energy

Manchester, England, United Kingdom

Overview

Claire D. is the Head of Collections and Debt Recovery at Ruby Energy, with extensive experience in order-to-cash and credit management across the EMEAA region for companies like Stericycle. She holds a qualification in Credit Management. Colleagues describe her as professional with strong attention to detail.

A key achievement was significantly reducing a previous groups overdue debt position through close team management.

Personality Overview

Assertive

Curious

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Debt Reduction
Was commended for significantly reducing a group's overdue debt position through her direct management and attention to detail.
Credit Management
Formally studied at the Institute of Credit Management and has built a career leading credit and collections teams for global organizations.
Team Leadership
A former colleague praised her for her "close management of her team" and her ability to quickly integrate acquired businesses into her routines.

Media Appearances

Claire has no verified media appearances

Work History

5-2025
Head of Collections and Debt Recovery at Ruby Energy
1-2021 - 3-2025
Director Order to Cash EMEAA at Stericycle
7-2015 - 12-2020
Order to Cash Manager EMEA at Minerals Technologies Inc.
5-2014 - 5-2015
Group Credit Manager at Hydrodec (UK) Limited trading as OSS Group
10-2009 - 5-2014
UK Credit Manager at TRADEBE

Education

2010 - 2012
ICM Credit Management from Institute of Credit Management
1987 - 1992
Education details unavailable from Sutton High School

More Information

Social Presence :

Prographics :

Exp : 15 Location : Manchester, England, United Kingdom Job Level : Mid-senior Designation : Head of Collections and Debt Recovery at Ruby Energy
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Insights For Selling To Claire

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Share testimonials from known people and give multiple examples of product value
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claire is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Claire

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Claire move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Claire take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Claire

Personality Compatibility


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