Claire May

Observer
DISC Type : ci

UK Head of Commercial Clients at Santander UK

Birmingham, England, United Kingdom

Overview

Claire has no verified overview

Personality Overview

Curious

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Claire has no verified topics they care about

Media Appearances

Claire has no verified media appearances

Work History

7-2025
UK Head of Commercial Clients at Santander UK
8-2024 - 7-2025
Head of Data & Digital, Colleague & Client Experience, Corporate & Commercial Banking at Santander UK
4-2021 - 8-2024
UK Head of Business & Change Management Corporate and Commercial Banking at Santander UK
8-2019 - 3-2021
Deputy Head of Operations & Risk, Business Banking at HSBC
6-2017 - 7-2019
Head of Corporate Banking, Greater Birmingham, Coventry & Warwickshire at HSBC

Education

1997 - 2001
BA Eng Literature & Spanish from University of Kent
2001 - 2004
Bachelor of Science (BSc) from The University of Manchester

More Information

Social Presence :

Prographics :

Exp : 15 Location : Birmingham, England, United Kingdom Job Level : Mid-senior Designation : UK Head of Commercial Clients at Santander UK
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Insights For Selling To Claire

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Be prepared for a lot of questions, answer them objectively
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claire is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Claire

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Claire move?

  • They like to analyze well and then make their decisions.
  • Can Claire take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Claire

Personality Compatibility


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