Clarence Chetty

Examiner
DISC Type : sc

Process Support Manager at Flsmidth SA

City of Johannesburg, Gauteng, South Africa

Overview

Clarence is a Solution Specialist for the EMEA region at FLSmidth, where he has built a long-term career progressing through account management, sales, and process support. His expertise is rooted in his academic background, which includes a National Diploma in Extraction Metallurgy and a Bachelor of Commerce.

He is involved in process innovations that have successfully reduced production times for specialized mining components from several weeks down to just a few hours.

Personality Overview

Overcautious

Unexpressive

Late Adopter

The only way to convince them is by showing them examples and ample proof.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Extraction Metallurgy
His technical foundation is a National Diploma in Extraction Metallurgy, which directly applies to the mining solutions he specializes in at FLSmidth.
Mining Technology
He actively demonstrates FLSmidth's advanced Pumps, Cyclones & Valves (PCV) technology to major international clients like the Tasiast Gold Mine team.
Production Innovation
He is focused on developing new manufacturing processes that can dramatically reduce production timelines for components from weeks to hours.

Media Appearances

Clarence has no verified media appearances

Work History

5-2012
Process Support Manager at Flsmidth SA
5-2012
Sales Specialist at Flsmidth SA
5-2012 - 11-2024
Account Manager at FLSmidth

Education

Clarence has no verified education history

More Information

Social Presence :

Prographics :

Exp : 13 Location : City of Johannesburg, Gauteng, South Africa Job Level : Middle Designation : Process Support Manager at Flsmidth SA
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Insights For Selling To Clarence

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Clarence is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Clarence

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Clarence move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Clarence take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Clarence

Personality Compatibility


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