Claudia Mercer

Enthusiast
DISC Type : i

IT Director, ERP Application Security at Baker Hughes

Greater Houston, United States

Overview

Claudia has no verified overview

Personality Overview

Story Driven

Optimistic

Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Claudia has no verified topics they care about

Media Appearances

Claudia has no verified media appearances

Work History

10-2018
IT Director, ERP Application Security at Baker Hughes
10-2017 - 10-2018
Sr. Manager, IT Program Mgmt. at Baker Hughes
7-2013 - 10-2017
Mgr IT, Enterprise Application Security at Baker Hughes
Consultant - SAP / BW Security at Accenture
Implementation Specialist / Lead Software Trainer at MAXIMUS

Education

2008 - 2010
MBA from Tulane University - A.B. Freeman School of Business
1995 - 1999
BBA from Prairie View A&M University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Houston, United States Job Level : Mid-senior Designation : IT Director, ERP Application Security at Baker Hughes
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Insights For Selling To Claudia

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claudia is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Claudia

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Claudia move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Claudia take some risk or not?

  • They can take some low-probability risks if needed.

You And Claudia

Personality Compatibility


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