Claudiana Souza in

Claudiana Souza

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Supervisor de cobrança at Alloha Fibra
📍 Fortaleza, Ceará, Brazil

Claudiana Souza is a B2B Collection Supervisor at Alloha Fibra with over a decade of experience in customer service and accounts receivable. A graduate of Centro Universitário Estácio do Ceará, she is a Key User of SAP B1, specializing in payment reconciliation, credit control, and delinquency management.

She believes professional success is the result of combining talent with hard work and opportunity, a philosophy that has guided her career progression.

She was recognized with a "Melhores do Ano" (Best of the Year) award in 2019 at a previous company.

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Experience
14 Years
Current Role
Supervisor de cobrança
Location
Fortaleza, Ceará, Brazil
Personality Overview

How Claudiana shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Claudiana cares about

B2B Collections
Her core expertise involves managing the entire B2B collections process, including invoicing, payment reconciliation, and handling delinquency through credit protection agencies.
Accounts Receivable
She has extensive experience with accounts receivable routines, including bank returns and remittances, payment write-offs, and statement reconciliation, with proficiency in SAP B1.
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Career

Work history

12-2023
Supervisor de cobrança
Alloha Fibra
11-2022 - 6-2024
Analista de cobrança
Mobwire
5-2013 - 10-2022
Assistente de relacionamento
Mob Telecom
5-2010 - 5-2012
Cobranças
Contax S.A.
In the press

Media appearances

Claudiana Souza - Supervisor de cobrança at Alloha Fibra - The Org. Featured in The Org
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Education
2019 - 2023
Graduação
Centro Universitário Estácio do Ceará
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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