Claudio Concha Jiménez

Energizer
DISC Type : I

Analista operaciones senior at Banco Falabella Chile

Santiago, Santiago Metropolitan Region, Chile

Overview

Claudio Concha Jiménez is a Senior Operations Analyst at Banco Falabella, specializing in the Chilean banking sector. His expertise covers card issuer operations, transactional systems, and regulatory reporting. He holds an Engineers Degree from Duoc UC and has previously worked with Banco Ripley.

He shows a strong professional interest in the intersection of finance and technology, actively following industry leaders like Microsoft and Accenture. This suggests a focus on how large-scale tech solutions can drive innovation in banking.

He has successfully implemented Robotic Process Automation (RPA) to reduce processing times and manual errors.

Personality Overview

Imaginative

Believer

Informal

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Banking Operations
His career is built on senior operational roles at major Chilean financial institutions, including Banco Falabella and Banco Ripley.
Process Automation
He has direct experience implementing RPA solutions to automate tasks, reduce errors, and enhance operational efficiency.
Financial Compliance
Experienced in handling complex regulatory reporting to bodies like the CMF and strengthening compliance for the Chamber of Commerce.

Media Appearances

Claudio has no verified media appearances

Work History

2-2023
Analista operaciones senior at Banco Falabella Chile
Senior Analyst at Banco Falabella
Senior Analyst at Proyectum Chile – Banco Falabella
6-2022 - 1-2023
Analista operaciones senior at Proyectum Chile
8-2018 - 1-2020
Analista operaciones senior at Banco Ripley Chile

Education

2003 - 2006
Engineer's Degree from Duoc UC

More Information

Social Presence :

Prographics :

Exp : 4 Location : Santiago, Santiago Metropolitan Region, Chile Job Level : Junior Designation : Analista operaciones senior at Banco Falabella Chile
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Insights For Selling To Claudio

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Invite them for a lunch or a drink/coffee
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claudio is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Claudio

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Claudio move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Claudio take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Claudio

Personality Compatibility


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