Diego Toro Sepúlveda

Critic
DISC Type : C

Analista Senior Operaciones at Banco Falabella Chile

Chile

Overview

Diego Toro Sepúlveda is a Senior Operations Analyst at Banco Falabella, bringing over eight years of extensive experience across the Chilean financial sector. His background covers finance, risk, and customer intelligence. He holds a Diploma in Investments and Financial Markets from Universidad Adolfo Ibáñez and has expertise in management control and innovation.

He is a challenge-oriented professional with a strong interest in financial, marketing, and commercial areas. Diego is dedicated to continuous improvement and skill development, recently enhancing his capabilities in data visualization. He has a proven ability to lead, develop ideas, and work effectively within a team to meet goals.

He recently completed a certification for building simple dashboards with Excel.

Personality Overview

Information Seeker

Precise

Critic

Unless the value is proven by data, they are unlikely to value fancy features.  It is very likely that they will negotiate pricing or other important terms. They choose to analyze logically and value facts to emotions.

Topics They Care About

Financial Operations
As a Senior Operations Analyst with a background in diverse financial areas like risk, marketing, and collections, he is deeply involved in core financial processes.
Data Visualization
He recently completed a course on Excel dashboards and has past experience with KPI generation and data visualization systems, indicating a focus on data-driven insights.
Risk Management
His career includes a specific role in Risk Policies and Strategies at Banco Santander and risk analysis at CCAF 18 de Septiembre.

Media Appearances

Diego has no verified media appearances

Work History

12-2021
Analista Senior Operaciones at Banco Falabella Chile
5-2018 - 2-2022
Analista Control de Gestion at CCAF 18 de Septiembre
9-2016 - 4-2018
Analista de Gestion at CMR Falabella Chile
11-2012 - 3-2014
Controller at BCI Innovación - Experiencia Clientes
10-2010 - 10-2012
Analista Politicas y Estrategias de Riesgos at Banco Santander Chile

Education

2014 - 2015
Diplomado en Inversiones y Mercados Financieros from Universidad Adolfo Ibáñez
2012 - 2012
Control de Gestion e Innovación from Universidad de los Andes (CL)

More Information

Social Presence :

Prographics :

Exp : 12 Location : Chile Job Level : N/A Designation : Analista Senior Operaciones at Banco Falabella Chile
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Insights For Selling To Diego

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Diego is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Diego

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Diego move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Diego take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Diego

Personality Compatibility


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