Colin Mackenzie in

Colin Mackenzie

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Senior Principal Consultant, AI Applications & CX Innovation at Voxai Solutions
📍 Kanata, Ontario, Canada

Colin is a creative and experienced consultant with 30 years of expertise in AI applications and customer experience innovation. Currently a Senior Principal Consultant at Voxai Solutions, he has a strong background in cloud applications, automation, and communications integration from senior roles at Avaya and Nortel. He holds an AWS Certified Cloud Practitioner certification and a Bachelor of Arts from Carleton University.

He is skilled in developing, architecting, and designing customer solutions, focusing on digital transformation and strategic implementation. Colleagues describe him as a professional with valuable skills, knowledge, and experience.

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Experience
28 Years
Current Role
Senior Principal Consultant, AI Applications & CX Innovation
Job Level
Senior
Location
Kanata, Ontario, Canada
Personality Overview

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Decision Approach
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Priorities

Topics Colin cares about

AI Applications
His current role and focus is on AI applications and innovation, backed by 30 years of experience in developing customer solutions.
CX Innovation
A core theme of his career, with current and past roles centered on customer experience innovation and digital transformation.
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Career

Work history

1-2023
Senior Principal Consultant, AI Applications & CX Innovation
Voxai Solutions
2-2022 - 9-2022
Senior Product Manager, Cloud CPaaS Applications, APIs, and AI
Avaya
6-2018 - 2-2022
Senior Technology Specialist, CX Innovation
Avaya
6-2014 - 6-2018
Senior Technology Specialist, Digital Transformation
Avaya
8-1997 - 1-2010
Senior Manager, Multimedia Architecture/Engineering
Nortel Networks
In the press

Media appearances

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Education
Bachelor of Arts
Carleton University
Bachelor of Arts
Carleton University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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