Connor Lawrence

Commander
DISC Type : D

Head of Partnerships (TravelBank) at U.S. Bank

San Francisco, California, United States

Overview

Connor Lawrence is the Head of Partnerships for TravelBank at U. S. Bank, with over a decade of experience in customer success, revenue operations, and go-to-market strategy. Educated at American University, he is described by colleagues as a talented leader with clear communication and genuine empathy, skilled at fostering cross-functional relationships.

His personal interests appear to include international affairs, informed by his studies in International Relations at Peking University and courses on topics like Chinese political reforms and climate change. His favorite travel destination is Mexico City, reflecting an interest in global travel and culture.

Unique fact: He studied International Relations at Peking University.

Personality Overview

Very Quick

Candid & Clear

Risk-Taker

They are not always relationship oriented.  They respond better to strong and respectful interactions. They take a lot of pride in personal achievements.

Topics They Care About

Strategic Partnerships
As Head of Partnerships, he leads initiatives that are responsible for 35% of the total company revenue at TravelBank.
Customer Experience
Has a deep background as VP of Customer Success, where he was accountable for the entire post-sale customer journey, including onboarding, value delivery, and retention.
Revenue Operations
Previously worked as Director of Revenue Operations, focusing on breaking down silos between sales, marketing, and post-sales to drive operational efficiency and growth.

Media Appearances

Connor has no verified media appearances

Work History

6-2024
Head of Partnerships (TravelBank) at U.S. Bank
10-2023 - 11-2024
Vice President of Customer Success, TravelBank at U.S. Bank
1-2022 - 1-2025
Customer Advisory Board at Chili Piper
7-2021 - 10-2023
Director of Customer Success (Acquired by U.S. Bancorp Dec 2021) at TravelBank
1-2019 - 6-2021
Director, Revenue Operations + Strategy at TravelBank

Education

BA from American University
International Relations from Peking University

More Information

Social Presence :

Prographics :

Exp : 10 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Head of Partnerships (TravelBank) at U.S. Bank
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Insights For Selling To Connor

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t be in a rush to invite them for a social meet and greet
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Connor is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Connor

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Connor move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Connor take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Connor

Personality Compatibility


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