Conrad Zawadzki

Questioner
DISC Type : c

Senior Manager, Indigenous Financial Services, Ontario & Quebec at Scotiabank

Toronto, Ontario, Canada

Overview

Conrad Zawadzki leads Indigenous Financial Services for Ontario and Quebec at Scotiabank, focusing on building prosperity for First Nation, Inuit, and Métis communities. He leverages a Master of Management Analytics from Queens University and has extensive experience in customer journey improvement and change management within the bank.

He is a passionate advocate for Indigenous rights and sovereignty, a commitment that aligns with his professional focus. Conrad also identifies as a member of the queer community and actively supports creating inclusive corporate environments where people can show up as their authentic selves during Pride Month and beyond.

He holds a certification in The Fundamentals of OCAP (Ownership, Control, Access, and Possession), demonstrating expertise in Indigenous data governance.

Personality Overview

Value Seeker

Systematic

Cautious & Analytical

They are more likely than others to negotiate on pricing and terms.  They prefer to do thorough analysis of any situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Indigenous Prosperity
His work is dedicated to partnering with First Nation, Inuit, and Métis communities to foster economic advancement for future generations.
Customer Experience
Previously led teams to improve customer experiences by developing solutions that address key pain points for both customers and employees.
Data & Analytics
Holds a Master's in Management Analytics and has managed global data and analytics training programs for Scotiabank.

Media Appearances

Conrad has no verified media appearances

Work History

3-2022
Senior Manager, Indigenous Financial Services, Ontario & Quebec at Scotiabank
6-2021 - 3-2022
Senior Manager, Customer Journeys, Customer Experience at Scotiabank
9-2019 - 6-2021
Senior Manager, Change Management Delivery, Customer Insights, Data & Analytics at Scotiabank
12-2008 - 10-2014
Customer Service Representative at Scotiabank
9-2011 - 3-2012
Senior Accounting Officer at Scotiabank

Education

2019 - 2020
Master of Management Analytics(MMA) from Smith School of Business at Queen's University
2010 - 2014
Bachelor of Arts (B.A.) from McGill University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Toronto, Ontario, Canada Job Level : Middle Designation : Senior Manager, Indigenous Financial Services, Ontario & Quebec at Scotiabank
URL has been copied!

Insights For Selling To Conrad

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasise more on facts and measurable benefits
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Conrad is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Conrad

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Conrad move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Conrad take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Conrad

Personality Compatibility


Other Scotiabank Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.