Courtney Sehn

Galvanizer
DISC Type : Id

Customer Success Manager at ClearGov

Greater Calgary Metropolitan Area, Canada

Overview

Courtney has no verified overview

Personality Overview

Persuader

Pragmatic

Trusting

They are not against taking risks and can make tough decisions when required.
  A combination of speed and relationship gets the best response from them. They are more likely to accept new and exciting technologies.

Topics They Care About

Courtney has no verified topics they care about

Media Appearances

Courtney has no verified media appearances

Work History

4-2026
Customer Success Manager at ClearGov
1-2021 - 12-2025
Director Customer Operations at DataTrail Corp.
2018 - 12-2020
Director of Customer Service at DataTrail Corp.
2016 - 2018
Manager, Key Accounts & Strategic Partnerships at A-Z Installs
2015 - 2016
Supervisor Customer Care at Shaw Communications

Education

Bachelor of Arts (BA) from Mount Royal University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Calgary Metropolitan Area, Canada Job Level : Middle Designation : Customer Success Manager at ClearGov
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Insights For Selling To Courtney

During A Call Or A Meeting

DO's

  • Appeal to their sense of self-worth and how they will impact their organization
  • Invite them for a lunch or a drink/coffee
  • You might need to keep the conversation on track, they tend to slide off-topic

DONT's

  • Don’t be excessively objective, focus on building a story first
  • Don’t make promises that are hard to keep
  • Don’t hesitate from asking questions, but take a friendly and warm approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Courtney is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Courtney

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Courtney move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Courtney take some risk or not?

  • If necessary, they will be ready to take risks.

You And Courtney

Personality Compatibility


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