Craig Brown

Energizer
DISC Type : I

Casualty Claims Analyst & Sr. Casualty Claims Analyst at Amica Insurance

Greenville, South Carolina, United States

Overview

Craig Brown is a seasoned insurance professional with a career at Amica Mutual Insurance since 2008. A Stonehill College graduate, he has progressed from an adjuster to a Senior Casualty Claims Analyst, specializing in managing high-exposure bodily injury claims, litigation, and staff supervision across multiple states, including California and South Carolina.

He and his wife, Vicki, are philanthropic supporters of their local communitys educational institutions, contributing to the Greenville Tech Foundation. This suggests a strong belief in supporting local development and educational opportunities.

He was instrumental in identifying opportunities that led to over $1, 000, 000 in Structured Settlements for Amica Life.

Personality Overview

Big Picture Person

Believer

Informal

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are really good at seeing what the long-term impacts of their decisions could be. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Complex Claims Resolution
His career focuses on handling a large volume of bodily injury claims, including serious cases, large exposures, and files in litigation.
Team Leadership
As a former Claims Supervisor, he was responsible for auditing files, providing settlement authority, and conducting performance reviews for his team.
Structured Settlements
He has specific experience identifying and working on structured settlement opportunities, resulting in significant value for the company.

Media Appearances

Craig has no verified media appearances

Work History

3-2020
Casualty Claims Analyst & Sr. Casualty Claims Analyst at Amica Insurance
4-2013 - 3-2020
Claims Specialist at Amica Insurance
3-2012 - 4-2013
Claims Supervisor at Amica Insurance
8-2010 - 3-2012
Inside Bodily Injury Adjuster at Amica Insurance
12-2008 - 8-2010
Adjuster at Amica Insurance

Education

2004 - 2008
Bachelor of Science in Business Administration from Stonehill College

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greenville, South Carolina, United States Job Level : Mid-senior Designation : Casualty Claims Analyst & Sr. Casualty Claims Analyst at Amica Insurance
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Do some small talk, ask them how things are going on their side
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Craig

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Craig take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Craig

Personality Compatibility


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