Craig D'Souza

Captain
DISC Type : SD

Committee Member at Standards Australia

Australia

Overview

Craig DSouza is the founder of E-Risk360, leveraging over 20 years of experience to solve complex risk and compliance challenges, particularly in manufacturing and construction. A graduate of Swinburne University, he helps create systems that support growth and operational resilience. Colleagues describe him as dedicated, professional, and a think-outside-the-box expert.

His public profile is highly focused on his professional endeavors, showcasing a strong work ethic and dedication to his business mission. He appears to travel frequently for client work, indicating a hands-on approach to problem-solving in different operational environments.

He is a committee member at Standards Australia, helping develop a new international ISO standard for the environmental sustainability of AI systems.

Personality Overview

Dynamic But Sincere

Output-Driven

Decisive But Calm

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Risk & Compliance
The core of his 20+ year career. He focuses on creating simple, scalable systems that go beyond meeting standards to build stronger businesses.
AI in Auditing
His company iCertify focuses on using emerging technologies to streamline compliance, and he is helping develop a new ISO standard for AI.
Process Simplification
He advocates for moving beyond text-based procedures to video-based evidence capture, documenting work as it actually happens to improve operational control.

Media Appearances

Craig has no verified media appearances

Work History

3-2024
Committee Member at Standards Australia
3-2023
Area Developer at iCertify
8-2022 - 3-2023
Senior Business Consultant at Chatham Square
1-2020
Project Manager Transformation and Resilience at E-Risk360
12-2017 - 9-2021
Business Development & Outcomes at QuantumIT

Education

2-2024 - 2-2024
Green Destinations Auditor-Advisor Training from Green Destinations
2008 - 2010
MEI from Swinburne University of Technology

More Information

Social Presence :

Prographics :

Exp : 24 Location : Australia Job Level : Middle Designation : Committee Member at Standards Australia
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't shy away from asking hard questions, but be extra polite
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Craig

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Craig take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Craig

Personality Compatibility


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