Craig Klopatek

Visionary
DISC Type : Ds

SVP & CIO, Insurance Segment at Humana

Franklin, Tennessee, United States

Overview

Craig Klopatek is the SVP & CIO for CenterWell & Corporate Services at Humana, with over 25 years of experience in healthcare IT. He is passionate about transforming healthcare through innovation. He holds a B.S. from the University of Southern California and has completed executive education at Berkeley and Stanford.

Outside of his extensive career in technology and healthcare, Craig is a long-distance running enthusiast and has participated in Ragnar events, which are overnight team relay races. Colleagues describe him as an inspirational leader who believes in his people and provides strong mentorship.

In April 2024, Craig was appointed to the Southern Regional Education Boards commission on Artificial Intelligence in Education.

Personality Overview

Risk Tolerant

Objective Evaluator

Fast But Thoughtful

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Healthcare Innovation
He has a passion for transforming healthcare where Payors, Providers, and Technology intersect, aiming to change lives through innovation.
Value-Based Care
His career at Humana, Kindred at Home, and Conifer has focused on technology delivery for integrated, value-based health services, particularly for seniors.
Technology M&A
He previously served as Humana's VP of Technology, Mergers & Acquisitions, leading due diligence and strategy for acquisitions and divestitures.

Media Appearances

Craig Klopatek - SVP & CIO, Insurance Segment at Humana | The Org. Featured in The Org

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Craig Klopatek - Senior Vice President and CIO @ Humana. Featured in Crunchbase

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Work History

7-2025
SVP & CIO, Insurance Segment at Humana
10-2022 - 6-2025
SVP & CIO, CenterWell & Corporate Services at Humana
10-2018 - 10-2022
EVP & CIO at Kindred at Home
5-2017 - 9-2018
Vice President Technology, Mergers & Acquisitions at Humana
9-2015 - 4-2017
Vice President, Chief Technology Officer - Value Based Care at Conifer Health Solutions

Education

B.S. from University of Southern California
MBA from Golden Gate University

More Information

Social Presence :

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Exp : 12 Location : Franklin, Tennessee, United States Job Level : Leadership Designation : SVP & CIO, Insurance Segment at Humana
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Let them know of potential risks but suggest mitigation methods alongside
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Craig

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Craig take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Craig

Personality Compatibility


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