Craig Lanigan

Go-getter
DISC Type : d

General Manager Technology - Digital Stores & Networks at Kmart Australia Limited

Greater Melbourne Area, Australia

Overview

Craig is a seasoned technology executive at Kmart with over 25 years of experience in large-scale IT transformation, automation, and cost optimization. A graduate of Swinburne University of Technologys MBA program, he leads strategy for digital stores and networks. People he has worked with describe him as professional and well-respected.

He shows a keen interest in understanding the real-world application and value of products, whether its the technology in Kmarts stores or the price of everyday consumer goods. He believes in getting out from behind the desk to see how things perform firsthand, connecting technology with the end-user experience.

He once posted a detailed observation on the perceived value of goods, comparing a $10. 40 cinema Pepsi to the price of petrol and socks.

Personality Overview

Fast-Paced

Direct & Candid

Self-Confident

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

AI in Retail
He has spoken publicly about Kmart's use of AI for operational efficiency and is focused on building the right governance for its responsible implementation.
ERP Transformation
He has led the complex migration and consolidation of Kmart and Target's operations onto a single SAP S/4HANA platform to drive efficiency.
In-Store Technology
As GM for Digital Stores, he emphasizes visiting stores to see firsthand how technology performs and impacts team members and customer experience.

Media Appearances

Craig has no verified media appearances

Work History

7-2025
General Manager Technology - Digital Stores & Networks at Kmart Australia Limited
9-2024 - 7-2025
General Manager Enterprise Technology at Kmart Australia Limited
8-2023 - 10-2024
Head of Technology Migration at Kmart Australia Limited
6-2023 - 8-2023
General Manager Information Technology (acting) at Target Australia
2-2022 - 5-2023
Head of Strategic Delivery Services at Kmart Australia Limited

Education

7-2025 - 2-2027
Master of Business Administration - MBA from Swinburne University of Technology
7-2025 - 2-2026
Graduate Certificate of Business Administration from Swinburne University of Technology

More Information

Social Presence :

Prographics :

Exp : 27 Location : Greater Melbourne Area, Australia Job Level : Senior Designation : General Manager Technology - Digital Stores & Networks at Kmart Australia Limited
URL has been copied!

Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Be crisp while making the pitch
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Craig

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Craig take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Craig

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.