Craig Smith in

Craig Smith

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Chief Operating Officer at Adorama
📍 New York City Metropolitan Area, United States

Craig Smith is the Chief Operating Officer at Adorama, leveraging a robust background in supply chain leadership from roles at Moen and Diageo. He holds a Ph. D. in Operations Research from Case Western Reserve University. Colleagues often describe him as a visionary leader with high integrity and intelligence.

Residing in the Cleveland/Akron, Ohio area, Craig has strong roots in the region, having also attended university and previously worked for Ohio-based Moen Incorporated. This long-standing connection to the area suggests a deep community tie.

Unique fact: He has co-authored academic publications on complex topics like supply chain contracts and partial quick response policies.

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Experience
25 Years
Current Role
Chief Operating Officer
Job Level
Leadership
Location
New York City Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Craig cares about

Supply Chain Strategy
Led global supply chain strategy teams at both Moen and Diageo, focusing on designing and implementing initiatives to drive business growth and efficiency.
Customer Operations
As Chief Customer Officer at Adorama, he was responsible for the entire customer journey, including warehousing, fulfillment, retail operations, and customer service teams.
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Career

Work history

3-2021
Chief Operating Officer
Adorama
4-2018 - 3-2021
Chief Customer Officer
Adorama
2-2016 - 11-2017
VP, Global Supply Chain Strategy
Moen Incorporated
3-2015 - 1-2016
VP, Supply Chain Strategy Development
Diageo
4-2012 - 3-2015
VP, Supply Chain Planning and Development
Diageo
In the press

Media appearances

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Education
1996 - 2000
PhD
Weatherhead School of Management at Case Western Reserve University
1994 - 1996
Masters of Science
Weatherhead School of Management at Case Western Reserve University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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