Cristiano Chaves

Go-getter
DISC Type : d

Customer Experience Manager at New Era Brasil

São Paulo, São Paulo, Brazil

Overview

Cristiano has no verified overview

Personality Overview

Fast-Paced

Self-Confident

Decisive

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They can be nudged to make faster decisions by offering what they value. They respond well to confident salespeople.

Topics They Care About

Cristiano has no verified topics they care about

Media Appearances

Cristiano has no verified media appearances

Work History

7-2025
Customer Experience Manager at New Era Brasil
11-2024 - 4-2025
Head of Support at Saipos | Sistema para Restaurante
7-2023 - 12-2024
Co-Founder at MPA - Movimento Portas Abertas
5-2021 - 9-2022
Gerente de SAC at RD
1-2021 - 5-2021
Head de Negócios, Cultura e CX at Orion Digital Commerce Consulting

Education

2009 - 2011
Tenólogo em Marketing from Uninove

More Information

Social Presence :

Prographics :

Exp : 19 Location : São Paulo, São Paulo, Brazil Job Level : Middle Designation : Customer Experience Manager at New Era Brasil
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Insights For Selling To Cristiano

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Stress on the business value that your product offers
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid repeating yourself or making generalizations
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cristiano is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Cristiano

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Cristiano move?

  • Their decision making speed is somewhere in the middle.
  • Can Cristiano take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Cristiano

Personality Compatibility


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