Cristiano Chaves in

Cristiano Chaves

Go-getter · DISC type d
Customer Experience Manager at New Era Brasil
📍 São Paulo, São Paulo, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
19 Years
Current Role
Customer Experience Manager
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Cristiano shows up

Fast-Paced
Self-Confident
Decisive

They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value. They respond well to confident salespeople.

Priorities

Topics Cristiano cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

7-2025
Customer Experience Manager
New Era Brasil
11-2024 - 4-2025
Head of Support
Saipos | Sistema para Restaurante
7-2023 - 12-2024
Co-Founder
MPA - Movimento Portas Abertas
5-2021 - 9-2022
Gerente de SAC
RD
1-2021 - 5-2021
Head de Negócios, Cultura e CX
Orion Digital Commerce Consulting
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2009 - 2011
Tenólogo em Marketing
Uninove
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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