Cristin Gray
Login to view DISC.Cristin is a customer success leader with over seven years of experience in B2B SaaS, specializing in the PropTech sector. She focuses on designing and scaling customer success processes, including onboarding and renewal workflows, to reduce churn and improve forecast accuracy. She is a graduate of Washington State University.
Cristin is a passionate advocate for mental health awareness and suicide prevention, a cause that is deeply personal to her. She has a background in the real estate industry and maintains an interest in how technology continues to innovate within that space.
At a previous company, she improved renewal forecast accuracy from ~70% to ~90% by rebuilding forecasting and health-scoring processes.
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