Cristina Francisco in

Cristina Francisco

Login to view DISC.
Senior Associate at BNY Mellon
📍 Lodi, New Jersey, United States

Cristina is a dedicated banking professional with over 20 years of experience at BNY, specializing in product management and customer service. She has a strong background in improving departmental efficiency, creating training materials, and liaising between customers and internal teams to meet deadlines.

She implemented a paperless process that increased productivity while decreasing supply and retention expenses.

Read the full overview →
Experience
39 Years
Current Role
Senior Associate
Location
Lodi, New Jersey, United States
Personality Overview

How Cristina shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Cristina cares about

Process Improvement
She has a history of implementing automation projects, creating cross-training programs, and developing paperless processes to boost efficiency and cut costs.
Customer Experience
Managed three high-volume customer service call centers, created training manuals, and consistently exceeded department goals with a 98% same-day resolution rate.
+4 more topics Login to view topics
Career

Work history

4-2013
Senior Associate
BNY Mellon
7-2000 - 8-2011
Customer Service Manager
BNY Mellon
7-2000 - 8-2011
Implementation Manager and Special Projects
BNY Mellon
1-1992 - 7-2000
Senior Analyst/Department Secretary
Check Encoding
1-1985 - 1-1992
Secretary
BNY Mellon
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
Taylor Business Institute
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other BNY Mellon Employees

Explore more public profiles from related professionals.

Julia Kysela, MBA
Julia Kysela, MBA
Lead Analyst, Regulatory Analysis and Reporting
BNY Mellon
DG
Dhwani Gadhia
Talent Acquisition Specialist
BNY Mellon
 Craig Rowe
Craig Rowe
MD, Head of Data Platforms Technology
BNY Mellon
 Hong Liu
Hong Liu
Director, Hands-on Architect
BNY Mellon

More profiles

Discover additional public profiles from our index.

Daniel Martínez Ponce
Daniel Martínez Ponce
Subdirector de Control Operativo Bancario
Banco Compartamos
 Zhen Liu
Zhen Liu
Lead Engineer, Mechanical Components and Systems
GE Research
DN
David Nadeau
President Comairco Canada
COMAIRCO EQUIPMENT LTD.
CL
Colleen Lenahan
Product Manager, Marketing Automation
Morningstar
Unlock the full playbookSee exactly how to sell to Cristina. Free, 10 seconds.