Cros Kirchmann

Observer
DISC Type : ci

Customer Success Manager at Fivetran

San Francisco Bay Area, United States

Overview

Cros has no verified overview

Personality Overview

Example Seeker

Value Driven

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Cros has no verified topics they care about

Media Appearances

Cros has no verified media appearances

Work History

6-2025
Customer Success Manager at Fivetran
10-2022 - 6-2025
Customer Success Manager at Salesloft
9-2021 - 10-2022
Customer Success Manager at Odoo
7-2017 - 9-2021
Retail Manager at T-Mobile
7-2015 - 7-2017
Retail Sales Associate at T-Mobile

Education

2019 - 2021
Bachelor of Arts - BA from Arizona State University
1-2013 - 5-2018
Psychology from City College of San Francisco

More Information

Social Presence :

Prographics :

Exp : 12 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Customer Success Manager at Fivetran
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Insights For Selling To Cros

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Invite them for a social do but don’t rely solely on the relationship
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cros is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Cros

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Cros move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Cros take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Cros

Personality Compatibility


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