Crystal Colton

Enigma
DISC Type : idc

Loan Specialist at Great Southern Bank

Springfield, Missouri, United States

Overview

With over 30 years in banking and mortgage lending, Crystal Colton is an experienced underwriter at OakStar Bank. Her career spans roles from loan origination and department management at Great Southern Bank and Tablerock Community Bank to her current focus on ensuring mortgage loans meet all agency and regulatory requirements.

Outside of work, Crystal is involved in her community, having supported local school PTA events. She enjoys team-building activities with colleagues and dining out, including trips to places like Las Vegas. People who have worked with her describe her as knowledgeable, attentive, and pleasant.

She was part of Great Southern Banks sponsorship of an annual PTA Principal breakfast.

Personality Overview

Hard To Convince

Challenger

Persuasive & Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Mortgage Underwriting
Her current role focuses on reviewing mortgage loans to ensure they meet strict agency, bank, and regulatory guidelines.
Building Relationships
A core theme throughout her 30-year career has been building long-term relationships with clients and cross-selling services with other bank departments.
Team Development
She has previously managed and trained lending and processing associates and actively participates in team-building events.

Media Appearances

Crystal has no verified media appearances

Work History

8-2022
Loan Specialist at Great Southern Bank
1-2021 - 9-2023
Remote Mortgage Underwriter at OakStar Bank
7-2020 - 1-2021
Asst Director of Mortgage Lending/AVP at Tablerock Community Bank
4-2017 - 7-2020
Asst. Director of Mortgage Lending/AVP at Great Southern Bank
2-1989 - 6-2016
AVP/Residential Lender at Guaranty Bank

Education

Crystal has no verified education history

More Information

Social Presence :

Prographics :

Exp : 36 Location : Springfield, Missouri, United States Job Level : Junior Designation : Loan Specialist at Great Southern Bank
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Insights For Selling To Crystal

During A Call Or A Meeting

DO's

  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Build rapport slwly without rushing, it will come handy to handle hard questions later

DONT's

  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Crystal is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Crystal

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Crystal move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Crystal take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Crystal

Personality Compatibility


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