Crystal Taylor

Sharpshooter
DISC Type : DC

Deputy Director & CIO at California Department of Health Care Services

Greater Sacramento, United States

Overview

Crystal Taylor is the Deputy Director and CIO for the CA Department of Health Care Services, leading enterprise technology strategy and modernization. An award-winning veteran of state service with degrees from Princeton and Lafayette College, she is described by colleagues as a passionate, compassionate, and positive leader focused on driving impactful change in public sector technology.

She won the "Best of California" award for excellence in project management after co-creating the states project management framework.

Personality Overview

Fast But Analytical

Rigorous & Demanding

Thorough Evaluator

They are very proud of what they do.  They like to act fast and expect others to do the same. More than the product, they care about the effectiveness of the product.

Topics They Care About

Public Sector Tech
Has dedicated her career to California state government, holding numerous leadership roles in technology, project management, and fiscal policy analysis.
Enterprise Modernization
Her roles at the Department of Health Care Services have focused on modernizing critical information technology infrastructure that supports California’s Medi-Cal programs.
Agile Project Delivery
Is PMP certified, served as a ScrumMaster, and helped create the California Agile Framework (CA-Agile) for the state's Department of Technology.

Media Appearances

Crystal Taylor Appointed as CIO at California Department of Health Care Services. Featured in GovReport

See Now

Work History

3-2024
Deputy Director & CIO at California Department of Health Care Services
3-2022 - 3-2024
Division Chief for IT Strategy Services & Chief IT Strategy Officer at California Department of Health Care Services
6-2020 - 3-2022
Chief of Product at California Department of Health Care Services
12-2017 - 6-2020
Information Technology Manager at OnCore Consulting, LLC
1-2017 - 12-2017
Acting Deputy Director, CA Project Management Office at California Department of Technology

Education

2003 - 2006
MPA and MA from Princeton University
1999 - 2003
BA from Lafayette College

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Sacramento, United States Job Level : Leadership Designation : Deputy Director & CIO at California Department of Health Care Services
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Insights For Selling To Crystal

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Hold your ground without indulging in one-upmanship
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Avoid being too verbose
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Crystal is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Crystal

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Crystal move?

  • They can take decisions very fast if you manage to convince them.
  • Can Crystal take some risk or not?

  • The risks don’t matter much to them.

You And Crystal

Personality Compatibility


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