Cynthia Snow in

Cynthia Snow

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Principal Customer Success Account Manager - Health and Life Sciences at Microsoft
📍 Greater Seattle Area, United States

Cynthia is a strategic Customer Success Leader at Microsoft, specializing in AI, Data, and Cloud-led business transformation for enterprise clients. A graduate of MIT and a Prosci® Certified Change Practitioner, she focuses on the Health and Life Sciences sector, driving technology adoption and growth. Colleagues describe her as a passionate and impressive learner.

Outside of her core role, Cynthia is dedicated to continuous learning and professional development, recently attending the Alloy 2024 innovation summit in Atlanta. She actively follows trends in the enterprise technology space, keeping an eye on major players like IBM and Hewlett Packard Enterprise, and shares insights on tools like Microsoft Copilot.

Unique fact: Cynthia has earned a Gold-level certification as an event speaker from Microsoft.

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Experience
15 Years
Current Role
Principal Customer Success Account Manager - Health and Life Sciences
Job Level
Mid-senior
Location
Greater Seattle Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Cynthia cares about

AI in Healthcare
Her role at Microsoft focuses on the Health and Life Sciences vertical, and she is passionate about AI-driven transformation.
Cloud Transformation
A core theme in her professional headline and experience, with a focus on Microsoft Cloud solutions like Azure.
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Career

Work history

9-2022
Principal Customer Success Account Manager - Health and Life Sciences
Microsoft
3-2019 - 9-2022
Strategic Customer Success Manager
Microsoft
10-2014 - 3-2019
Enterprise Partner Global Services Solutions Specialist
Microsoft
8-2013 - 7-2014
Sales Development / CAD
Ameripipe Supply, Inc.
4-2009 - 9-2012
Corporate Accounts / New Business Development
Starwood Hotels & Resorts Worldwide, Inc.
In the press

Media appearances

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Education
BS
Massachusetts Institute of Technology
Bachelor of Science - BS
Massachusetts Institute of Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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