Dana Pivodova

Critic
DISC Type : C

Senior Customer Service Coordinator CZ/SK/HU at Lindt & Sprüngli CEE

Prague, Czechia

Overview

Dana has no verified overview

Personality Overview

Information Seeker

Objective Thinker

Precise

They like to take decisions independently and do not seek others' support often.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Dana has no verified topics they care about

Media Appearances

Dana has no verified media appearances

Work History

4-2025
Senior Customer Service Coordinator CZ/SK/HU at Lindt & Sprüngli CEE
7-2021 - 3-2025
Customer Service Coordinator at Lindt & Sprüngli CEE
8-2014 - 1-2021
Customer Service Coordinator, Country Group Center (CZ, SK, HU) at Philips / Signify CZ
2-2013 - 7-2014
Customer Service Operations Manager Slovakia at Philips Slovakia, s.r.o.
4-2012 - 8-2013
Demand Planner Consumer Luminaires | Lighting CEE at Philips Slovakia, s.r.o.

Education

2009 - 2011
Economics and business management from Bratislavská vysoká škola Práva
2007 - 2009
FBI - Finance from University of Economics in Bratislava, Faculty of National Economy

More Information

Social Presence :

Prographics :

Exp : 15 Location : Prague, Czechia Job Level : Junior Designation : Senior Customer Service Coordinator CZ/SK/HU at Lindt & Sprüngli CEE
URL has been copied!

Insights For Selling To Dana

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be formal and objective, they will appreciate it more
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dana is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Dana

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Dana move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Dana take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Dana

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.