Danelle Beeson

Observer
DISC Type : ci

Consumer Care Manager, Quality at Constellation Brands

Evanston, Illinois, United States

Overview

Danelle is the Consumer Care Manager for Quality at Constellation Brands, where she is responsible for data reporting and analytics of quality complaint trends. A graduate of the University of Illinois Urbana-Champaign, she is also a Certified Supply Chain Professional (CSCP).

She recently started her new position as Consumer Care Manager after holding several other roles at Constellation Brands, including Customer Management Manager.

Personality Overview

Assertive

Curious

Example Seeker

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Consumer Care
Her role as Consumer Care Manager involves developing and managing relationships with consumer care providers and brand ambassadors.
Quality Analytics
She is responsible for data reporting and analyzing quality complaint trends for all of Constellation Brands' Beer Division products.
Supply Chain
She recently earned a new certification as a Certified Supply Chain Professional (CSCP), indicating a strong interest in this field.

Media Appearances

Danelle has no verified media appearances

Work History

11-2024
Consumer Care Manager, Quality at Constellation Brands
10-2019
Customer Management Manager at Constellation Brands
10-2017 - 10-2019
Customer Management Supervisor at Constellation Brands
9-2012 - 6-2014
Governance Coordinator at Innovapost
8-2011 - 5-2012
Intern at Illinois Tool Works

Education

2007 - 2011
Bachelor of Arts (B.A.) from University of Illinois Urbana-Champaign

More Information

Social Presence :

Prographics :

Exp : 11 Location : Evanston, Illinois, United States Job Level : Middle Designation : Consumer Care Manager, Quality at Constellation Brands
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Insights For Selling To Danelle

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Invite them for a social do but don’t rely solely on the relationship
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Danelle is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Danelle

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Danelle move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Danelle take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Danelle

Personality Compatibility


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