Daniel Iglesias

Critic
DISC Type : C

Propuesta de Valor at Galicia Seguros

Buenos Aires, Buenos Aires Province, Argentina

Overview

Daniel is a Customer Experience (CX) leader with a unique background in Electronic Engineering from the University of Buenos Aires. He specializes in designing and implementing CX and UX projects using agile methodologies, leveraging his technical foundation to inform marketing strategies. People have called him a "worldclass teacher" for his ability to translate complex subjects into impactful content.

He is passionate about education and mentorship, serving as a professor at multiple universities, including Universidad Blas Pascal and Universidad del Salvador, where he directs a specialization in Electronic Business Management. This dedication to teaching highlights a core interest in fostering the next generation of marketing and business professionals.

Daniel blends a technical engineering degree with high-level roles in CX, marketing, and university program direction.

Personality Overview

Negotiator

Critic

Information Seeker

They are quite likely to negotiate on pricing or other key terms.  They don’t appreciate bells and whistles unless backed by data. They like to do things independently and don’t look for support from others.

Topics They Care About

Customer Experience (CX)
His entire career, from SURA to Galicia Seguros, is focused on leading CX initiatives, specializing in Customer Journey Mapping and identifying pain points.
Marketing Education
He is a professor at Universidad Blas Pascal and a Career Director at Universidad del Salvador, demonstrating a deep commitment to educating on marketing and CX.
Digital Business
He directs the "Specialization in Electronic Business Management" at USAL, indicating a strong focus on the strategy and execution of digital-first businesses.

Media Appearances

Daniel has no verified media appearances

Work History

1-2024
Propuesta de Valor at Galicia Seguros
5-2017
Profesor at Universidad Blas Pascal
10-2003 - 12-2024
Director de Carrera at Universidad del Salvador
2-2022 - 7-2024
Líder de CX at Seguros SURA
3-2006 - 1-2022
Gerente de Proyectos at Proaxion

Education

2002 - 2008
MBA from Universidad del Salvador
1981 - 1990
Ingeniero Electrónico from University of Buenos Aires

More Information

Social Presence :

Prographics :

Exp : 22 Location : Buenos Aires, Buenos Aires Province, Argentina Job Level : N/A Designation : Propuesta de Valor at Galicia Seguros
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Insights For Selling To Daniel

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Daniel is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Daniel

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Daniel move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Daniel take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Daniel

Personality Compatibility


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