Daniel M. in

Daniel M.

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Director of Customer Relations at CarMax
📍 Richmond, Virginia, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
23 Years
Current Role
Director of Customer Relations
Job Level
Mid-senior
Location
Richmond, Virginia, United States
Personality Overview

How Daniel shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Daniel cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2023
Director of Customer Relations
CarMax
1-2022 - 11-2023
Senior Manager - Innovation, Customer Experience Center Operations
CarMax
7-2020 - 1-2022
Senior Manager Customer Experience Center
CarMax
1-2011 - 7-2020
Location General Manager
CarMax
3-2006 - 1-2011
Business Office Manager
CarMax
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2016 - 2018
Bachelor of Business Administration (BBA)
Southern New Hampshire University
2011 - 2012
Business Administration and Management
Kaplan University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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