Daniel Olvera in

Daniel Olvera

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Customer Support Manager MX at Revolut
📍 Mexico

Daniel Olvera is a customer service leader with 10 years of experience in training, operations, and commercial roles within the fintech industry. He has a track record of implementing new business lines to increase company revenue and holds a degree from the Universidad Nacional Autónoma de México.

Colleagues consistently describe him as an "extraordinary leader" who is also "extremely human, " noting his passion and focus on continuous improvement.

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Current Role
Customer Support Manager MX
Location
Mexico
Personality Overview

How Daniel shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Daniel cares about

Customer Experience
His entire career, with roles like "Head of Customer Service" and "Customer Happiness Lead, " is focused on improving the customer journey and support.
Team Leadership
He is described in recommendations as an "extraordinary leader" with a great ability to manage large teams and focus on achieving goals.
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Career

Work history

6-2023
Customer Support Manager MX
Revolut
12-2021 - 4-2023
Customer Service Deputy Director
Oplay
11-2020 - 12-2021
Head of Customer Service
albo
1-2020 - 11-2020
Customer Service Manager
albo
7-2019 - 1-2020
Customer Happiness Lead
Clip
In the press

Media appearances

Daniel Olvera - Customer Support Manager MX at Revolut. Featured in TheOrg.com
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Education
2009 - 2013
Licenciatura
Universidad Nacional Autónoma de México
2017 - 2017
High Leadership Communication
Dale Carnegie Training
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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