Daniel Sharkey

Enthusiast
DISC Type : i

Head of Customer Experience at Canon Business Services ANZ

Greater Melbourne Area, Australia

Overview

Daniel has no verified overview

Personality Overview

Amiable & Agreeable

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Daniel has no verified topics they care about

Media Appearances

Daniel has no verified media appearances

Work History

3-2023
Head of Customer Experience at Canon Business Services ANZ
12-2017 - 3-2023
Head Of Service Delivery at Canon Business Services ANZ
9-2015 - 12-2017
Manager, Service Delivery at Canon Business Services ANZ
IT Corporate Systems Manager / IT Service Delivery Manager - Corporate & US at Transurban
Infrastructure Partner Manager at Transurban

Education

1991 - 1994
Commerce from La Trobe University
1984 - 1990
Education details unavailable from Xavier College

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Head of Customer Experience at Canon Business Services ANZ
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Insights For Selling To Daniel

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Daniel is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Daniel

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Daniel move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Daniel take some risk or not?

  • They can take some low-probability risks if needed.

You And Daniel

Personality Compatibility


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