Daniel Silvestro

Go-getter
DISC Type : d

Global Head of CX and Support at RØDE

Greater Sydney Area, Australia

Overview

Daniel has no verified overview

Personality Overview

Fast-Paced

Challenger

Direct & Candid

They care equally about the product and its potential impact.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Daniel has no verified topics they care about

Media Appearances

Daniel has no verified media appearances

Work History

8-2023
Global Head of CX and Support at RØDE
1-2023 - 8-2023
Interim Head of Operations at Mwave Australia
2-2022 - 1-2023
Head Of Customer Service at Mwave Australia
4-2021 - 2-2022
National Process Transformation Manager at Stramit
9-2018 - 4-2021
National Customer Service Manager at Stramit

Education

2006 - 2006
Certificate IV from Academy of Learning
2005 - 2005
Project Management Breakthroughs from Priority Management Systems

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Global Head of CX and Support at RØDE
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Insights For Selling To Daniel

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Highlight the competitive differentiation of your product
  • Stress on the business value that your product offers

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Daniel is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Daniel

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Daniel move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Daniel take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Daniel

Personality Compatibility


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