Danielle Croll, MSHE

Questioner
DISC Type : c

Director, Implementation Services at Common App

Greater Philadelphia, United States

Overview

Danielle Croll is a results-driven professional with over a decade of experience in higher education, specializing in enrollment management and admissions. As Director of Implementation Services at Common App, she leverages her expertise in strategy and relationship building. Colleagues describe her as reliable, hardworking, and kind.

Passionate about advancing equity and access in higher education, Danielles commitment extends to her interests, which include organizations like City Year. She values the benefits of remote work but also emphasizes the importance of in-person human connection with her team and colleagues.

She successfully led the inaugural implementation of the first-ever community colleges to join the Common App.

Personality Overview

Systematic

Not Easily Convinced

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Higher Ed Equity
A core passion mentioned in her professional summary. Her work onboarding community colleges to the Common App demonstrates this commitment in action.
Member Onboarding
Her entire career at Common App has focused on improving this process, moving from manager to director of the implementation services team.
Effective Leadership
She has consistently managed and grown teams throughout her time at Common App and holds a certification in coaching skills for effective leadership.

Media Appearances

Danielle has no verified media appearances

Work History

2-2026
Director, Implementation Services at Common App
10-2024
Senior Manager of Member Implementation at Common App
5-2022 - 9-2024
Manager of Member Implementation at Common App
11-2020 - 5-2022
Member Relations Manager at Common App
8-2020 - 11-2020
Academic Partnerships Manager - Temporary Consultant at CapSource Education

Education

2016 - 2018
Master of Higher Education Administration from Drexel University
2010 - 2014
Bachelor of Arts (B.A.) from Muhlenberg College

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Philadelphia, United States Job Level : Mid-senior Designation : Director, Implementation Services at Common App
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Insights For Selling To Danielle

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Danielle is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Danielle

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Danielle move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Danielle take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Danielle

Personality Compatibility


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