Danielle Pettitt in

Danielle Pettitt

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Strategic Lead - Donor Experience and Community Engagement at NHS Blood and Transplant
📍 London, England, United Kingdom

Danielle is a data-driven strategic planner with 20 years of experience in CRM and loyalty for global brands like Samsung and Shell. In her current role at NHS Blood and Transplant, she leads donor experience and community engagement, presenting strategies to the board on growing and diversifying the donor base.

She is passionate about using customer data to drive loyalty and encouraging sustainability, holding an Ad Net Zero Essentials Certificate. Described as a dedicated mentor, she is particularly committed to supporting the growth of women in strategy and is known for being determined, customer-centric, and a CRM expert.

Her team collaborated with Disneys Ironheart series on a campaign to encourage blood donation within the black heritage community.

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Experience
25 Years
Current Role
Strategic Lead - Donor Experience and Community Engagement
Job Level
Senior
Location
London, England, United Kingdom
Personality Overview

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Priorities

Topics Danielle cares about

CRM & Loyalty Strategy
Her 20-year career is built on leading CRM and loyalty strategy for major brands including Samsung, Shell, Subway, and British Airways.
Diversifying Donor Bases
As a key part of her current role, she leads strategic initiatives to grow and diversify the UK's blood and organ donor base to reduce health inequalities.
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Career

Work history

12-2024
Strategic Lead - Donor Experience and Community Engagement
NHS Blood and Transplant
11-2022 - 11-2024
Strategy Director
Digitas UK
8-2016 - 11-2022
Strategy Director
Wunderman Thompson
1-2013 - 8-2016
CRM Consultant
Symphony EYC
6-2012 - 1-2013
Campaign Project Manager (contract)
British Airways
In the press

Media appearances

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Education
2-2022 - 2-2022
Ad Net Zero Essentials Certificate
Institute of Practitioners in Advertising (IPA)
2011
Senior Management Development Programme
Institute of Leadership & Management
2003
Postgraduate Diploma
CIM | The Chartered Institute of Marketing
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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