Danilo Padilha

Critic
DISC Type : C

Senior Technical Support Analyst at Dell EMC

Dois Irmãos, Rio Grande do Sul, Brazil

Overview

Danilo Padilha is a Senior Technical Support Analyst at Dell EMC with extensive experience in corporate networks, servers, and storage solutions like Unity, VNX, and Compellent. His colleagues describe him as a dedicated, determined, and competent professional. He holds multiple certifications, including a recent one in Dell PowerStore deployment and practical penetration testing.

He has a strong focus on professional development, consistently earning new certifications in areas like SAN administration, storage maintenance, and cybersecurity. His educational background includes studies in Information Technology and Information Security at Unisinos.

Danilo is actively expanding his expertise into cybersecurity, recently earning a certification in Introduction to Practical Pentesting.

Personality Overview

Information Seeker

Critic

ROI Driven

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Enterprise Storage
Specializes in Dell EMC storage technologies, including Unity, VNX, and Compellent, and supports complex SAN environments (FC/ISCSI).
Cybersecurity Skills
Demonstrates a proactive interest in information security, highlighted by his recent "Introdução ao Pentest na Prática" certification.
Data Center Infrastructure
Possesses deep knowledge of servers, backup units, and virtualization platforms like Hyper-V, VMWare, and Citrix.

Media Appearances

Danilo has no verified media appearances

Work History

1-2019
Senior Technical Support Analyst at Dell EMC
9-2014 - 1-2019
Enterprise Engineer | Compellent Storage | Compellent Engineer at Dell EMC
10-2013 - 12-2014
Enterprise Technical Support Analyst at Dell EMC
10-2009 - 3-2011
Consultor TI at SN Solutions
4-2008 - 9-2009
Analista de Suporte Nível 1 at Grupo Meta

Education

2009 - 2015
Tecnologia da Informação from Universidade do Vale do Rio dos Sinos
2005 - 2014
Segurança da Informação from Unisinos

More Information

Social Presence :

Prographics :

Exp : 15 Location : Dois Irmãos, Rio Grande do Sul, Brazil Job Level : N/A Designation : Senior Technical Support Analyst at Dell EMC
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Insights For Selling To Danilo

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Be formal and objective, they will appreciate it more
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Do not use very emotional or colorful language
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Danilo is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Danilo

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Danilo move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Danilo take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Danilo

Personality Compatibility


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