Darío Schiavone

Examiner
DISC Type : cs

Gerencia de Service Delivery & PMO at Universal Assistance S.A.

Argentina

Overview

Darío is an IT professional with over 20 years of experience managing large-scale regional projects for multinationals. As Head of Service Delivery & PMO at Universal Assistance, he leads multidisciplinary teams across LATAM. He holds a postgraduate degree in Management and has studied at UADE.

His career spans multiple countries, including Argentina, Colombia, Chile, and Spain, giving him a broad perspective on different markets and business cultures. He has a strong background in the Telecommunications, Banking, Oil & Gas, and Health sectors.

Unique fact: Darío has successfully managed and implemented a global Electronic Health Record (EHR) solution in both the private sector in Spain and the public sector in Chile.

Personality Overview

Status Quo Seeker

Late Adopter

Overcautious

They are thorough and always follow a systematic approach.  They do not like taking risks at all and go for proven options in the end. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

IT Service Management
Currently manages Service Delivery for Level 1 Application Support and a Help Desk that provides technical support across multiple Latin American countries.
Project Management Office
Leads the PMO at his current company, supporting the execution of critical projects, and has a long history as a Project Manager at IBM and other firms.
Healthcare IT Solutions
Managed the business and implementation of an EHR (Electronic Health Record) system in Spain and Chile, customizing it for local healthcare markets.

Media Appearances

Darío has no verified media appearances

Work History

1-2019
Gerencia de Service Delivery & PMO at Universal Assistance S.A.
9-2016 - 12-2018
Project Manager & Gestor de Negocio at Connectis ICT Services S.A.
10-2007 - 5-2016
Project Manager at IBM Argentina
5-2007 - 9-2007
Project Manager & Staff de Dirección de Proyecto at G&L Group
3-2006 - 3-2007
Gestor de Negocio at Telefónica Argentina

Education

2000 - 2000
PEC - Programa de educación continua en Marketing from UADE
1998 - 1998
Seminario - Comprendiendo su estilo de Management from UADE

More Information

Social Presence :

Prographics :

Exp : 22 Location : Argentina Job Level : N/A Designation : Gerencia de Service Delivery & PMO at Universal Assistance S.A.
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Insights For Selling To Darío

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Darío is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Darío

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Darío move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Darío take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Darío

Personality Compatibility


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