Dave Ramsden

Examiner
DISC Type : cs

Technical Sales Support at MacLeod & Grant

Antigonish, Subdivision A, Nova Scotia, Canada

Overview

Dave Ramsden is a technical sales and service professional at MacLeod & Grant Ltd. with a background as a Customer Service and Technical Support Manager. His experience is complemented by hands-on skills from his time as an installer and lead hand.

Based on his interests, Dave appears to follow business and financial news through The Wall Street Journal. He also stays informed about regional matters by following the activities of the Government of New Brunswick.

He has been an admirer of the Lochinvar Knight product line since it was first unveiled to the market in late 2005.

Personality Overview

Status Quo Seeker

Overcautious

Process Oriented

They are thorough and always follow a systematic approach.  The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Topics They Care About

HVAC Product Quality
He publicly celebrates milestones for established product lines like Lochinvar and praises the quality and durability of manufacturers such as Zoeller.
Water Heater Technology
Shows keen interest in advancements and promotions in the sector, such as highlighting rebates on A. O. Smith hybrid electric heat pump (HP) water heaters.
Technical Sales
[Predicted] His career has centered around technical sales and support, indicating a professional focus on demonstrating product value and providing service to customers.

Media Appearances

Dave has no verified media appearances

Work History

4-2022
Technical Sales Support at MacLeod & Grant
1-2000 - 2-2021
Former Customer Service /Technical Support Manager at Aqua Tech Sales
6-1989 - 12-1999
Installer /Lead hand at Alexander Awnings

Education

Education details unavailable from Eden Christian College - NOTL

More Information

Social Presence :

Prographics :

Exp : 35 Location : Antigonish, Subdivision A, Nova Scotia, Canada Job Level : N/A Designation : Technical Sales Support at MacLeod & Grant
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Insights For Selling To Dave

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dave is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Dave

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Dave move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Dave take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Dave

Personality Compatibility


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