David is a Senior Machine Learning Engineer at Ensono, blending technical expertise in DevOps, SRE, and automation with strategic business insight. He holds ServiceNow and ITILv3 certifications and is described by colleagues as dedicated, honest, and a strong communicator, recognized for driving innovation and achieving significant revenue growth.
He architected and developed a generative AI automation framework to integrate with ServiceNow, adding logic-based decision-making to automated workflows.
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