DAVID GREEN in

DAVID GREEN

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Chairman Of The Board Of Directors at Experience Marketing Association
📍 Greater Philadelphia, United States

David Green is a Customer Experience (CX) Advocate with over 40 years of experience, specializing in audio marketing as the President of Hold Time Advantage. Known as the "On-Hold Doctor, " he also serves as Chairman of the Experience Marketing Association. He earned his BA from Eastern University. People who have worked with him describe him as professional, creative, and dedicated.

As a "Cultivator of Kindness" and an award-winning "Super Connector, " David integrates his personal philosophy into his professional life. He focuses on building meaningful business connections and advises others on how to improve their own networking success, believing in fostering collaborations that lead to mutual growth and opportunity.

Unique fact: David is professionally known as "The Telephone IVR VOIP On-Hold Doctor" for his work in curing common on-hold experiences.

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Experience
23 Years
Current Role
Chairman Of The Board Of Directors
Job Level
Senior
Location
Greater Philadelphia, United States
Personality Overview

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Priorities

Topics DAVID cares about

Audio Branding
As the "On-Hold Doctor, " he specializes in creating strategic on-hold messaging, IVR voice prompts, and music to strengthen brand loyalty and increase revenues for clients.
Customer Experience
A core focus of his career is advocating for and improving the customer journey, ensuring every caller interaction is a positive and impactful brand opportunity.
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Career

Work history

5-2018 - 9-2019
Chairman Of The Board Of Directors
Experience Marketing Association
2-2002 - 12-2021
Board Of Directors
On Hold Messaging Association - OHMA
2001
President
David Green And Associates, LLC
2001
President/Advertising & Marketing Consultant
Sound Marketing Resources
6-1996
President/Communications & Marketing Consultant- The Telephone IVR VOIP "On-Hold Doctor"
Hold Time Advantage-Telephone On Hold Music and Messaging-IVR Advantage Audio Voice Prompts for VOIP
In the press

Media appearances

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Education
BA
Eastern University
Advanced Sports & Entertainment Marketing
The Media Institute
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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