David Green is a Customer Experience (CX) Advocate with over 40 years of experience, specializing in audio marketing as the President of Hold Time Advantage. Known as the "On-Hold Doctor, " he also serves as Chairman of the Experience Marketing Association. He earned his BA from Eastern University. People who have worked with him describe him as professional, creative, and dedicated.
As a "Cultivator of Kindness" and an award-winning "Super Connector, " David integrates his personal philosophy into his professional life. He focuses on building meaningful business connections and advises others on how to improve their own networking success, believing in fostering collaborations that lead to mutual growth and opportunity.
Unique fact: David is professionally known as "The Telephone IVR VOIP On-Hold Doctor" for his work in curing common on-hold experiences.
Read the full overview →They put a lot of effort into ensuring personal success. They are less concerned about the product and more about its potential impact. They do not care very much about building rapport or relationships.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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