David Jiménez Hernández

Observer
DISC Type : ic

Director de Servicio Técnico at Artipac

Mexico City, Mexico

Overview

David Jiménez Hernández is a seasoned Service Director with extensive experience managing the complete technical service lifecycle for B2B and B2C operations. His career is marked by developing strategies to enhance operational performance and boost revenue. He is an engineer from the Instituto Politécnico Nacional and holds an ITIL Foundation certification.



While at Canon, he was instrumental in growing the installed equipment base by 50% over four years.

Personality Overview

Curious

Assertive

Value Driven

They are generally strong communicators and are not easy to convince.  They are likely to ask many questions and look heavily for supporting information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Service Cycle Management
His experience spans the entire service cycle, from planning and training to support, warranties, and execution across multiple industries.
Operational Profitability
A key focus in his roles has been aligning service operations with cost control to ensure the profitability of the business unit.
Customer Satisfaction
Consistently aims to guarantee client satisfaction by adjusting service portfolios to meet customer needs and exceed their expectations.

Media Appearances

David has no verified media appearances

Work History

7-2024 - 7-2025
Director de Servicio Técnico at Artipac
8-2018 - 3-2023
Gerente de Servicio Técnico (Service Execution Manager) at GEA Group
2017 - 2-2018
Gerente de Servicio y Operacion Postventa at FORTSON
7-2014 - 7-2016
Gerente Senior de Servicio at Canon Mexicana
8-2010 - 7-2014
Gerente de Administración de Servicio at Canon Mexicana

Education

1992 - 1997
Ingeniería from Instituto Politécnico Nacional

More Information

Social Presence :

Prographics :

Exp : 25 Location : Mexico City, Mexico Job Level : N/A Designation : Director de Servicio Técnico at Artipac
URL has been copied!

Insights For Selling To David

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Help them understand the risk aspect fully while inspiring confidence
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from David

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will David move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can David take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And David

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.