David Jiménez Hernández in

David Jiménez Hernández

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Director de Servicio Técnico at Artipac
📍 Mexico City, Mexico

David Jiménez Hernández is a seasoned Service Director with extensive experience managing the complete technical service lifecycle for B2B and B2C operations. His career is marked by developing strategies to enhance operational performance and boost revenue. He is an engineer from the Instituto Politécnico Nacional and holds an ITIL Foundation certification.

While at Canon, he was instrumental in growing the installed equipment base by 50% over four years.

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Experience
25 Years
Current Role
Director de Servicio Técnico
Location
Mexico City, Mexico
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics David cares about

Service Cycle Management
His experience spans the entire service cycle, from planning and training to support, warranties, and execution across multiple industries.
Operational Profitability
A key focus in his roles has been aligning service operations with cost control to ensure the profitability of the business unit.
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Career

Work history

7-2024 - 7-2025
Director de Servicio Técnico
Artipac
8-2018 - 3-2023
Gerente de Servicio Técnico (Service Execution Manager)
GEA Group
2017 - 2-2018
Gerente de Servicio y Operacion Postventa
FORTSON
7-2014 - 7-2016
Gerente Senior de Servicio
Canon Mexicana
8-2010 - 7-2014
Gerente de Administración de Servicio
Canon Mexicana
In the press

Media appearances

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Education
1992 - 1997
Ingeniería
Instituto Politécnico Nacional
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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